{"id":48,"date":"2023-10-27T18:07:42","date_gmt":"2023-10-27T16:07:42","guid":{"rendered":"https:\/\/laclandestina.shop\/?page_id=48"},"modified":"2024-03-28T12:14:45","modified_gmt":"2024-03-28T11:14:45","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/laclandestina.shop\/index.php\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\n

En La Clandestina, valoramos la satisfacci\u00f3n de nuestros clientes y estamos comprometidos en brindar un servicio excepcional.
Nuestra pol\u00edtica de devoluciones tiene como objetivo garantizar que su experiencia de compra sea lo m\u00e1s conveniente y satisfactoria posible. A continuaci\u00f3n, detallamos nuestra pol\u00edtica de devoluciones:<\/p>\n\n\n\n

    \n
  1. Plazo para devoluciones:<\/strong>\n
      \n
    • Aceptamos devoluciones en un plazo de 15 d\u00edas a partir de la fecha de compra.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Productos elegibles para devoluci\u00f3n:<\/strong>\n
        \n
      • Aceptamos devoluciones de productos que est\u00e9n en su estado original, sin usar y en su embalaje original, con todas las etiquetas y accesorios.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Productos no elegibles para devoluci\u00f3n:<\/strong>\n
          \n
        • Algunos productos no son elegibles para devoluci\u00f3n, como productos personalizados o hechos a medida, productos de higiene personal y productos \u00edntimos. Por razones de seguridad y salud, no aceptamos devoluciones de estos art\u00edculos a menos que est\u00e9n defectuosos o da\u00f1ados.<\/strong>
          – Airpods o auriculares en general.
          – Secador Dayson.
          – Zapatillas.
          – Ropa.
          Consulte bien con nuestro personal shopping en WhatsApp sobre tallas, n\u00fameros o otras cuestiones para evitar problemas de equivocaciones<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Proceso de devoluci\u00f3n:<\/strong>\n
            \n
          • Para iniciar el proceso de devoluci\u00f3n, comun\u00edquese con nuestro servicio de atenci\u00f3n al cliente a trav\u00e9s de info@laclandestina.shop para solicitar una autorizaci\u00f3n de devoluci\u00f3n.<\/li>\n\n\n\n
          • Una vez que se le haya proporcionado una autorizaci\u00f3n de devoluci\u00f3n, embale el producto de manera segura en su embalaje original.<\/li>\n\n\n\n
          • Incluya una copia de la factura original en el paquete.<\/li>\n\n\n\n
          • Env\u00ede el paquete a la direcci\u00f3n que le proporcionaremos junto con la autorizaci\u00f3n de devoluci\u00f3n.<\/li>\n\n\n\n
          • Es responsabilidad del cliente pagar los gastos de env\u00edo de la devoluci\u00f3n, a menos que el producto sea defectuoso o haya ocurrido un error por parte de La Clandestina.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Inspecci\u00f3n y aprobaci\u00f3n de devoluci\u00f3n:<\/strong>\n
              \n
            • Una vez que recibamos el producto devuelto, nuestro equipo de inspecci\u00f3n verificar\u00e1 su estado.<\/li>\n\n\n\n
            • Si el producto cumple con los requisitos de devoluci\u00f3n, procesaremos su solicitud y le reembolsaremos el monto correspondiente a su compra en un plazo razonable.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • Reembolsos:<\/strong>\n
                \n
              • Los reembolsos se realizar\u00e1n a la forma de pago original utilizada para la compra.<\/li>\n\n\n\n
              • Tenga en cuenta que los gastos de env\u00edo originales no son reembolsables, a menos que se haya producido un error por parte de La Clandestina.<\/li>\n\n\n\n
              • Los productos de higiene o uso personal no se podr\u00e1n devolver.<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • Productos defectuosos o da\u00f1ados:\n
                  \n
                • Si recibe un producto defectuoso o da\u00f1ado, cont\u00e1ctenos de inmediato y le proporcionaremos instrucciones para la devoluci\u00f3n o reemplazo del producto sin costos adicionales.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Cambios:\n
                    \n
                  • Actualmente, no ofrecemos cambios directos de productos. Deber\u00e1 devolver el producto de acuerdo con nuestra pol\u00edtica de devoluciones y realizar una nueva compra.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n

                    En La Clandestina, estamos comprometidos en brindarle la mejor experiencia de compra posible. Si tiene alguna pregunta o inquietud sobre nuestra pol\u00edtica de devoluciones, no dude en ponerse en contacto con nuestro servicio de atenci\u00f3n al cliente. Estaremos encantados de ayudarle.<\/p>\n","protected":false},"excerpt":{"rendered":"

                    En La Clandestina, valoramos la satisfacci\u00f3n de nuestros clientes y estamos comprometidos en brindar un servicio excepcional.Nuestra pol\u00edtica de devoluciones tiene como objetivo garantizar que su experiencia de compra sea lo m\u00e1s conveniente y satisfactoria posible. A continuaci\u00f3n, detallamos nuestra pol\u00edtica de devoluciones: En La Clandestina, estamos comprometidos en brindarle la mejor experiencia de compra […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de devoluciones y reembolsos - LaClandestina.Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/laclandestina.shop\/index.php\/reembolso_devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos - LaClandestina.Shop\" \/>\n<meta property=\"og:description\" content=\"En La Clandestina, valoramos la satisfacci\u00f3n de nuestros clientes y estamos comprometidos en brindar un servicio excepcional.Nuestra pol\u00edtica de devoluciones tiene como objetivo garantizar que su experiencia de compra sea lo m\u00e1s conveniente y satisfactoria posible. 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A continuaci\u00f3n, detallamos nuestra pol\u00edtica de devoluciones: En La Clandestina, estamos comprometidos en brindarle la mejor experiencia de compra…","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":6,"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":14213,"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions\/14213"}],"wp:attachment":[{"href":"https:\/\/laclandestina.shop\/index.php\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}